Start with the airflow
Inspect a safely accessible filter according to the equipment instructions. Keep indoor supply and return openings clear. A filter that is heavily loaded or the wrong fit can affect the air moving through the system.
Outdoors, note whether plants, leaves or stored items crowd the unit. Maintain manufacturer clearances and leave coil cleaning, electrical testing and equipment access to a technician when needed.
Check how the AC starts and cools
Check the thermostat’s cooling mode and schedule. During normal operation, notice whether the home begins to cool and whether rooms feel different from one another. Record persistent noises or visible error messages.
You do not need to run unfamiliar tests or open panels. If cooling produces ice, repeated shutdowns or a repeatedly tripping breaker, stop trying to restart it and arrange service.
Ask what the visit covers
ENERGY STAR’s maintenance guidance includes thermostat settings, controls, electrical connections, condensate drainage, airflow and cooling-specific equipment checks. Your installed system determines the appropriate work.
Ask the technician to explain any recommended coil cleaning, drain work or repair separately from inspection. Adding refrigerant should come with an explanation of the findings and the problem being addressed.
Plan around the rooms you use
Tell RJ Sam’s about the bedroom that stays hot or the office that becomes uncomfortable in afternoon sun. Equipment operation and room airflow both matter.
A seasonal visit can help identify the next step, but it does not promise that a future fault cannot occur. We explain findings and proposed work before you decide on repairs or improvements.

