Test the cause of the stopped outdoor fan
A stationary fan alone does not prove motor failure. Power, control signals, the motor and related components need testing. The rest of the outdoor unit also needs an appropriate operating check.
Explain the findings and proposed AC repair
The explanation should connect test findings to the repair. If a motor is needed, the proposal should identify the compatible part, related work, price and parts timing.
Check fan and cooling operation after approved work
The technician checks fan and system operation under suitable conditions to confirm that the repair addresses the diagnosed fault and restores cooling function.
What to do before an AC repair visit
Avoid repeated breaker resets and leave the outdoor cabinet closed. Tell us what the indoor and outdoor equipment are doing.
