Compare the AC repair with full system replacement
Establish what failed and what a repair would restore. Compare replacement in light of equipment condition, repair history and the homeowner’s plans.
Review heat-pump airflow, power and cold-weather output
A ducted heat pump needs suitable airflow, electrical supply and controls. Compare heating output in cold weather with the home’s heat loss and any backup-heat plan.
The upstairs concern needs its own explanation. New outdoor equipment alone may leave the room-temperature problem unresolved.
Include matched equipment and supporting work
The proposal should identify duct changes, electrical work, drainage, controls and applicable permits alongside the matched equipment. Existing parts can stay only when their condition and compatibility support reuse.
Explain heat-pump controls and everyday operation
At completion, explain thermostat use, normal heat-pump running patterns, filter care and what was tested.
